FREQUENTLY ASKED QUESTIONS FOR SHIPPING
Will I receive all products in same order?
The brands & companies represented are located in various regions within Italy. At the moment you can only directly order from a brand and pay their shipping cost. But you can contact us to arrange a single shipping solution upon REQUEST.
Where can you ship?
We ship worldwide.
However, some countries need extra certifications & documents. Our freight and export solution teams help both buyers & producers to fulfill the necessary steps to gain smooth order fulfillment.
How can I have multiple items by various producers & companies within the same shipping/cost?
At the moment you can write to us the request of brands & items you are interested in. We will get them delivered at our head office and then will provide a specific quote based on weight and shipping cost as per request.
Can I order other items from the brand's catalog not currently listed on our website?
Yes just send us a request via form & we will arrange items for you & send a quote.
FREQUENTLY ASKED QUESTIONS FOR ORDER FULFILLMENT
How does ordering work & will how receive the order?
You can order tasting boxes and other products available & producers/companies will directly ship to you. In case you are interested in ordering from more than one company on our platform send us a quote/request & we will arrange to ship based on weight/zone.
FOR WHOLESALE ORDERS:
Send us a request/quote and we will manage all prerequisites & provide order fulfillment solutions for each country/region.
MINIMUM ORDER QUANTITY:
You need to purchase products apart from TASTING KITS or DISCOVERY BOXES at the minimum order requested by the producer.
Do you offer Private Labelling Solutions?
Yes! Most of our brands also offer private labeling and product packaging solutions as per request and under regulations
Shipping by air or via sea?
We arrange shipping solutions both by air & by sea depending on pricing and fulfillment solutions.
For USA
For relevant FDA & USDA certifications please contact us for further assistance.
For EU
Shipping from Italy under all EU regulations is available.
For Asia Pacific
Every country has its documentation requirements. We help both buyers & suppliers to get the right information & shipping fulfillment solutions.
Rest of the world
Every country has its documentation requirements. We help both buyers & suppliers to get the right information & shipping fulfillment solutions.